JAMES STEVEN ENEOJO
Versatile Professional | Technical & Administrative Support
Lagos, NG.About
Dynamic and results-driven professional with a strong foundation in technical support, web development, and digital marketing, complemented by robust administrative and customer service experience. Eager to leverage a diverse skill set to optimize operational efficiency, enhance customer engagement, and contribute to technological growth within a forward-thinking organization.
Work
Switch Recycling Innovation
|Assistant supervisor/ Marketer
Lagos, Lagos State, Nigeria
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Summary
Led marketing initiatives and supervised operational activities to enhance brand visibility and drive recycling engagement.
Highlights
Developed and implemented digital marketing strategies, increasing online engagement by 15% across social media platforms.
Supervised daily operations, ensuring efficient workflow and timely project completion.
Assisted in training new team members, improving team productivity and adherence to company standards.
Analyzed market trends to identify new opportunities for growth and sustainable practices.
Mint & Charcoal Restaurant
|Customer Service Representative
Benin City, Edo State, Nigeria
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Summary
Provided exceptional customer service, resolving inquiries and enhancing guest satisfaction in a fast-paced restaurant environment.
Highlights
Managed customer inquiries and resolved complaints efficiently, improving customer satisfaction scores by 10%.
Processed orders and payments accurately, contributing to smooth service delivery and operational efficiency.
Collaborated with kitchen and wait staff to ensure seamless service and positive dining experiences.
Maintained a professional and welcoming atmosphere, fostering customer loyalty and repeat business.
Ovia North-east Local Government secretariat
|Secretary
Edo, Edo State, Nigeria
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Summary
Provided comprehensive administrative support and managed official communications for the local government secretariat during national service.
Highlights
Managed official correspondence, reports, and documents, ensuring accuracy and timely dissemination.
Organized and maintained physical and digital filing systems, improving document retrieval efficiency by 20%.
Scheduled meetings, prepared agendas, and recorded minutes, facilitating effective communication and decision-making.
Coordinated administrative tasks, supporting daily operations and contributing to departmental productivity.
Binkaf Palace Nig Ltd
|Personal Assistant
Abuja, FCT, Nigeria
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Summary
Provided high-level administrative and personal support, ensuring efficient management of schedules, communications, and logistical arrangements.
Highlights
Managed complex calendars and travel arrangements, optimizing executive schedules and ensuring timely engagements.
Handled confidential communications and documentation with discretion, maintaining privacy and professional standards.
Coordinated events and meetings, from planning to execution, ensuring seamless operations.
Streamlined administrative processes, contributing to increased efficiency and reduced operational costs.
IG computer and Accessories
|Computer Operator
Lagos, Lagos State, Nigeria
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Summary
Operated computer systems and managed data entry tasks to support business operations and maintain data integrity.
Highlights
Managed data entry and processing tasks with 99% accuracy, ensuring reliable information for business operations.
Performed routine system maintenance and troubleshooting, minimizing downtime and supporting continuous productivity.
Assisted customers with basic technical inquiries and software installations, enhancing service delivery.
Maintained inventory records for computer accessories, contributing to efficient stock management.
Education
Federal Polytechnic Idah
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Higher National Diploma
Office Technology
Federal Polytechnic Idah
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National Diploma
Office Technology
Fellowship Nur/primary School
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Primary Education
Primary Education
Courses
West Africa Examination Council (WAEC)
Certificates
Data Safety and Security
Issued By
Atingi e-learning
Digital Marketing
Issued By
Atingi e-learning
NYSC Discharged Certificate
Issued By
National Youth Service Corps
Computer Training
Issued By
Vurnel Computer institute, FCT- Abuja
Skills
Technical Proficiency
Microsoft Office Suite, Software Installation, Web Development (HTML, CSS), Technical Support, Data Safety and Security, Digital Marketing, Computer Operations.
Core Competencies
Effective Collaboration, Rapid Learning, Teamwork, Communication, Customer Service, Problem-Solving, Administrative Support, Organizational Skills.
Interests
Hobbies
Research, Music, Coding, Travel, Reading.